Rong County to 8 “rest assured comfortable consumer environment construction demonstration to create units” awarded

2022-06-05 0 By

On March 14, Rongxian county held the March 15 “Jointly promote consumption fairness” theme publicity and trust comfortable consumer environment construction demonstration unit awarding conference, awarded 3 municipal “trust comfortable consumer environment demonstration unit” and 5 county level “trust comfortable consumer environment demonstration unit” awarding ceremony.Reporters learned on the scene, 3 municipal “rest assured comfortable consumer environment to create demonstration units” are: Rongxian Xuyang Town Moon Lake leisure Villa, Rongxian Jinggong Automobile Service Co., LTD., Rongxian Xinghe Moore Trading Co., LTD.Five county-level “rest assured comfortable consumer environment to create demonstration units” are: Rongxian Xuyang Town Shuiwan Hotel, Rongxian Mingxing Automobile service Co., LTD., Sichuan Xinda Zhixin Technology Co., LTD., Zigong City Tianxi Peninsula Resort Co., LTD., Rongxian County Changshan Town in Yingyali day department store management.At the meeting, the advanced collectives and individuals of Zigong’s consumer rights protection in 2021 were awarded.It is reported that in 2021, Rongxian county gave full play to 12315 complaint reporting platform, ODR operation mechanism, consumer rights protection station, on-site complaint consultation and other ways, further unblocking online and offline channels, accepted a total of 1117 consumer consultation, complaints, reports, including the national 12315 platform 882, consultation 38, 724 complaints.355 were reported.Recover economic loss of 298,600 yuan for consumers.In 2021, rong county and exploring in consumer disputes and v. v. source governance docking work, work with rong county court, as well as consumer disputes rong county sub-center and v. v. source management service docking rong county branch, further perfecting the judicial mediation and administrative mediation, mutual cooperation and v. adjustable docking mechanism, social mediation constantly enhance the level of consumer disputes, mediation,We will resolve consumer disputes at the source.Last year, Rongxian county also actively carried out the construction of a comfortable consumer environment demonstration unit to create work, the creation of 10 demonstration units.This year, rong county will continue to increase consumer rights protection efficiency, the integrated use of good 12315 platform, the ODR mechanism, consumer rights protection station, v. source governance and v. the docking mechanism, open online channels, and deepen the consumer rights protection work, timely resolve consumer disputes and contradictions, prevent vicious and collective rights, the incident DiaoXieLv 100%,The success rate of mediation is over 90%, and the regulatory capacity and level are constantly improved to create a safe, reassuring and comfortable consumer environment.Edited by Xiong Dan and edited by Shu Xuhui